ritesh kumar
7 months 2 weeks ago
In travel and tourism sector online bookings of hotels with non- refundable booking are becoming a source of fraud by the hotels and online bookings providers, if any person by mistake fill incorrect dates and book hotel, after payment hotels do not change dates to correct dates, and as per non refundable policy they keep money and do not provide service to the traveller, this kind of policies cause inconvenience to the tourists, and create very bad impression of indian hotels worldwide. This kind of non refundable policies created by the hotels should be banned, if no service is provided by hotels then , how could he keep money, there should be some strict criteria for the hotels with out loop holes so that they can not cheat people.. they keep money saying that they had kept room vacant for the booking, but if they are not providing services they can not keep the hard earned money paid by any guest
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