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Inviting suggestions on draft Guidelines of NCVET on Grievance Redressal Mechanism-2021

Inviting suggestions on draft Guidelines of NCVET on Grievance Redressal Mechanism-2021
Start Date :
Sep 10, 2021
Last Date :
Sep 30, 2021
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

The National Council for Vocational Education and Training (NCVET) was notified as an overarching skills regulator on 5th December 2018 vide notification No. SD-17/113/2017-E&PW. ...

The National Council for Vocational Education and Training (NCVET) was notified as an overarching skills regulator on 5th December 2018 vide notification No. SD-17/113/2017-E&PW. The NCVET is responsible for regulating the functioning of entities engaged in vocational education and training, both long & short-term, and establish minimum standards for the functioning of such entities.

NCVET has also been mandated to carry out following functions pertaining to grievance redressal:
a. Provide redressal to aggrieved person (s) against any listed grievances relating to the functioning of the recognized bodies under the aegis of the NCVET.
b. Require recognized bodies to redress grievances of their respective aggrieved person(s), and providing commensurate remedial actions, including any penalty(s).

NCVET has also been mandated to frame the guidelines on Grievance Redressal Mechanism by stating the obligations of recognized bodies to redress grievances and provide recommendations on establishment of a system of grievance redressal.

In pursuance to the above mandate, NCVET has developed the draft of ‘GUIDELINES OF NCVET ON GRIEVANCE REDRESSAL MECHANISM - 2021’.
This document encapsulates the categories of the grievances which will be dealt with by NCVET and its recognized bodies, the procedure to be followed by NCVET and its recognized bodies for addressing different categories of grievances submitted by the stakeholders. It intends to provide clarity on end-to-end processes of the grievance redressal mechanism. The guidelines also aim to describe the expected / possible outcomes of the grievance redressal.

Comments are invited from the public on the proposed guidelines by 30th September 2021

Click here to read the draft 'GUIDELINES OF NCVET ON GRIEVANCE REDRESSAL MECHANISM - 2021' - PDF(847KB)

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Showing 928 Submission(s)
M S KUMARSWAMY
M S KUMARSWAMY 4 years 10 months ago
Public grievance redress is the pace and phasing of the movement towards open markets after the gradual abandonment of centralized planning model. The Government is today withdrawing from various service sectors traditionally monopolosized by it and private enterprise is moving in. This may lead to a scenario where the Government monopolies are replaced by even more vicious private monopolies or cartels in the absence of adequate regulation, enforcement and recourse to grievance redress.
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M S KUMARSWAMY
M S KUMARSWAMY 4 years 10 months ago
सरकार को ऐसे क्षेत्रों में नियामक प्राधिकरणों, लोकपालों और समान निकायों में उपयुक्त तंत्र स्थापित करने की आवश्यकता है ताकि व्यक्तिगत नागरिकों की चिंताओं को भी समान महत्व और महत्व दिया जा सके और उचित और प्रभावी ढंग से संबोधित किया जा सके। उन्हें आम नागरिकों के हितों की रक्षा करनी चाहिए और यह सुनिश्चित करना चाहिए कि नागरिकों की शिकायतों पर तुरंत और प्रभावी ढंग से ध्यान दिया जाए।
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M S KUMARSWAMY
M S KUMARSWAMY 4 years 10 months ago
The Government needs to put in place appropriate mechanisms in the regulatory authorities, ombudsmen and like bodies in such sectors so that the concerns of individual citizens are also accorded equal importance and weightage and are appropriately and effectively addressed. They should safeguard the interests of the common citizens and ensure that the grievances of the citizens are attended to promptly and effectively.
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M S KUMARSWAMY
M S KUMARSWAMY 4 years 10 months ago
Grievance Redress Mechanism is part and parcel of the machinery of any administration. The grievance redress mechanism of an organization is the gauge to measure its efficiency and effectiveness as it provides important feedback on the working of the administration. Timely redressal of complaints is the key aspect of this process to establish trust among the citizens.
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M S KUMARSWAMY
M S KUMARSWAMY 4 years 10 months ago
शिकायत निवारण तंत्र किसी भी प्रशासन की मशीनरी का अभिन्न अंग है। किसी संगठन का शिकायत निवारण तंत्र उसकी दक्षता और प्रभावशीलता को मापने का पैमाना है क्योंकि यह प्रशासन के कामकाज पर महत्वपूर्ण प्रतिक्रिया प्रदान करता है। शिकायतों का समय पर निवारण नागरिकों के बीच विश्वास स्थापित करने की इस प्रक्रिया का प्रमुख पहलू है।
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Susanta Kumar Pattnaik
Susanta Kumar Pattnaik 4 years 10 months ago
Readressal should be prioritise online recommend, it should be transparent and responsive.Media canvas on regard is, highly peoples voice, opinions, discussions are count much.Crowd behaviour should be rated. online and helpline numbers should be prioritise first. Adressal should be prioritise to publish for future reference.Peoples participation sportively to the same is highly recommended. Published paper should be use as one of the subject to law education.
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T Shekar babu
T Shekar babu 4 years 10 months ago
want to make the first such app of Ranjan Kumar India that the whole world can see it and with that Every person of India who is unemployed at this time, gets employme nt through this app and works in many features So that India has a very good name. Came to India at number one, which brings income through the world of the app
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